This workshop aims to bridge the knowledge gap in aviation administration and operational obligations by providing legal updates, promoting consumers awareness, and clarifying misconceptions about air passenger rights through detailed facilitator-led discussions.

Benefits Of Participating In The Workshop:

• Enhanced Knowledge of Air Passenger Rights- Participants will gain a comprehensive understanding of the legal framework governing air passenger rights, including protecting relating to delays, cancellations and compensation.
• Practical Insight into Claims and Redress Mechanisms- The workshop will provide guidance on available complaint and claims processes, enabling participants to understand how disputes are resolved within the aviation sector.
• Enhanced Service Delivery and Consumer Protection- Participants will acquire knowledge that can improve service standards, strengthen passenger protection frameworks, and promote accountability within the aviation industry.
• Professional Development Opportunity- Legal practitioners and industry stakeholders will benefit from updated knowledge on emerging trends and regulatory developments in aviation law and consumer protection.
• Continuing Professional Development (CPD) Value- Where applicable, participate may earn CPD/CLE credit points, contributing to professional growth and regulatory learning requirements.

The workshop successfully highlighted the importance of understanding air passenger rights within the context of ethical obligations and compliance strategies. By addressing these critical issues, participants are better equipped to navigate the complexities of air travel and enhance the overall passenger experience. The commitment to ethical practices and compliance will ultimately lead to greater trust and satisfaction among air travelers.